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Posts for March 19, 2014

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    March 19, 2014

    How to Deliver Bad News That Builds Trust & Confidence

    3 Steps to Offer Feedforward vs Feedback

    Remember the last time you hit your thumb with a hammer?  You didn’t think twice when you yelled and let the (expletive) words fly.  For a few moments you stopped thinking about the task at hand, caring who was within earshot and instinctively reacted, grabbing your thumb to stop the physical pain.   Your brain went into “survival mode” and reacted.  No thinking required.  If we had your brain hooked up to a fMRI (a technology used by neuroscientists to produce...Continue reading

    By Christina HaxtonPosted in Management on March 19, 2014

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