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February 22, 2015
Interim Executives Can Create Value
The Right Interim for the Job
As businesses work daily to align their products and services to fulfill the needs and expectations of its customers, frequently circumstances surface that initiate corrective or “interim” actions. In most instances, these actions are directed at a specific issue and generally drawn from past experiences. In any event, interim solutions are meant to address, fix and enhance overall customer service thereby creating value for the customer and ultimately the company.
However, when the...Continue reading
By David ShafferPosted in Leadership & Teambuilding on February 22, 2015
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October 1, 2013
Coaching for Success-A Guide for Leaders, Managers & HR Professionals
Three Phases of Effective Coaching Within Organizations
Frequently in the business environment we assess managerial capabilities based upon that individual’s ability to be a successful coach. The definition of being a coach can take on many meanings. However all can be summarized as simply; coaching is a set of practices, means and methods, designed to unlock a person’s potential to maximize their own performance.
The purpose of this article is to expand on this definition and explore several fundamentals and approaches to coaching,...Continue reading
By David ShafferPosted in Management on October 1, 2013
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August 9, 2013
How True Leaders Demonstrate Unwavering Integrity
Checklist & Action Plan for Making Decisions With Integrity
The dictionary defines integrity as a firm adherence to a code of especially moral and ethical principles demonstrating a soundness of character and honesty. The question: are these the first words that come to mind when thinking of corporate, business or political leaders? Ken Stinson, former CEO, private equity principal and member of multiple corporate boards had the following to say at a corporate meeting several years ago,
“Real life temptations are not always so clear-cut. They more...Continue reading
By David ShafferPosted in Leadership & Teambuilding on August 9, 2013
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July 21, 2013
David Shaffer
Senior Consultant, David Shaffer Consulting, LLC
David Shaffer
Partner and Director Consulting Services
David Shaffer Consulting, LLC
Biography
David Shaffer has served as a trusted business advisor for multiple companies both for and not for profit industries. He has worked with companies that include manufacturing, construction, health and elder care, legal services, distribution, services and information technology helping them to maximize performance through effective strategy, organizational efficiency and the use and integration...Continue reading
By David ShafferPosted in Business Management on July 21, 2013
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June 14, 2013
Defining the Best Organizational Structure for Your Business
A roadmap to your Target Operating Model where growth is controlled, measured and profitable.
By David Shaffer, Business Advisor & Executive Coach, David Shaffer Consulting LLC
Over many years of working with small to medium size businesses, particularly those looking for, or experiencing growth, a common theme has frequently emerged; one of assuring that the infrastructure of old is robust enough to match the demands of today. A misaligned organization can result in declining customer service, quality, profitability and employee satisfaction levels. It can destroy a company’s...Continue reading
By David ShafferPosted in Leadership & Teambuilding on June 14, 2013
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May 5, 2013
Managing Risk Through Effective Project Management
The Service Industry’s Approach to Managing Risk
By David Shaffer, Business Advisor & Executive Coach, David Shaffer Consulting LLC
Over the past 20 plus years of working with clients in multiple industries, a common concern at the executive level repeatedly finds its way into discussions. How do we manage risk while striving to push our organization to maximize its performance and at the same time assure there is no significant impact in customer service and quality? Interestingly, this is a similar question that is addressed by the investment...Continue reading
By David ShafferPosted in Leadership & Teambuilding on May 5, 2013
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April 3, 2013
How To Use Lean Principles To Drive & Grow Your Business
Is building a lean culture right for your organization?
By David Shaffer, Business Advisor & Executive Coach, David Shaffer Consulting LLC
Building a lean culture requires a companywide commitment to efficient & consistent products and services that customers’ want and trust. There are three Lean Principles outlined in this article: Managing Lead Time, Standard Operating Procedures & 5 S’s. Together they can set the stage to drive and grow your business. Although generally assumed to be associated with manufacturing,...Continue reading
By David ShafferPosted in Leadership & Teambuilding on April 3, 2013
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March 6, 2013
4 Steps to Effective Strategic Planning & Implementation
Learn to “Charter” Strategic Initiatives, Manage Accountability & Achieve Results
By David Shaffer, Business Advisor & Executive Coach, David Shaffer Consulting LLC
Most companies schedule their management retreat to develop and establish the strategic direction for the remainder of the year, as well as a 3-5 year outlook. The process, although it can contribute to team building by “getting away” from the daily grind, frequently does not result in strategy. That’s because what starts as a noble intention or cause ends with little to no accountability, letting...Continue reading
By David ShafferPosted in Leadership & Teambuilding on March 6, 2013
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January 29, 2013
Effective Time Management Strategies
A guide to making each and every day the best it can be.
By David Shaffer, Business Advisor & Executive Coach, David Shaffer Consulting LLC
The time management dilemma many of us face on a daily basis is that there is far too much to do and not enough time or resources to meet the demands. Having any form of personal life-not a subject for discussion. And with the economy in such turmoil and the expectation of performance equating 'do more with less'-there simply is not enough time to go around.
If this sounds all too familiar, then hopefully...Continue reading
By David ShafferPosted in Professional Development on January 29, 2013
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December 6, 2012
Improving Your Odds for a Successful CRM and IT Strategy
Learn to create the required balance between strategic planning, processes & people.
By David Shaffer, Business Advisor & Executive Coach, David Shaffer Consulting LLC
The overall mission of business today, as it was yesterday, and undoubtedly will be tomorrow, is to maximize customer service. Customer Relationship Management (CRM) is the foundation of business success, but giving the customer what he or she wants, when & how he or she wants it, without compromise, remains a daunting task. Technology offers integrated solutions to CRM, however with the expanded use of...Continue reading
By David ShafferPosted in Leadership & Teambuilding on December 6, 2012
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