Photo by National Cancer Institute on Unsplash   There is currently a huge demand for workers in medicine and health, with faster growth in the field estimated to reach 15% during the ten years up to 2029. As well as adding almost two...(more)

Empathy is one of those skills that no one would think a person of power would need. When you’re a leader, you know things – and you know when the other person is in the wrong. At the same time, however, you also need to understand the...(more)

There are multiple benefits to the new trend of remote working. It is more flexible, it saves on expenses, and it opens up your talent pool. One downside, however, is that it makes it somewhat harder to feel a sense of camaraderie when you and the rest...(more)

Now that 2014 has come to a close and 2015 is upon us, we start to do a lot of planning.  It is also a great time for reflection.  As a new manager, what are you focusing on in 2015?   There are plenty of business areas that you will...(more)

One of my clients had recently promoted someone to a manager for the first time.  Now instead of doing the work alongside her colleagues, she was in charge.  She seemed more than capable and more than willing to step into this new...(more)

Sometimes when an organization is growing or going through changes, the team you may be the new supervisor or manager of includes yourself and only one other person.  Many leaders I’ve seen in this position tend to think that team...(more)

First time supervisors or managers are at the mercy of the organization as a whole when it comes to creating a great team culture to work in.    Wrong!    The biggest, silliest mistake I see new leaders making...(more)

There is a lot to learn when becoming a manager for the first time.  If you are lucky, you will get ample training to get you up to speed on your company’s policies and procedures.  However, if you are like most first time managers, you...(more)

The small IT Company that I once worked for had a ton of potential.  But after awhile I realized almost everyone was unhappy.  There was a lot of solidarity and “stick it to the man” mentality.  Being new to the organization,...(more)

As a first time manager, you have a lot to learn about leading and managing your team.  A LOT.  Unfortunately, the one thing I see new managers overlooking time and time again is that you have a whole team to help you in that process. ...(more)

By Emilie Shoop, Creator and Leader of Shoop Training & Consulting Sometimes the first opportunity someone gets to step in a supervisor or management role is with a new organization.  Based on your past experiences, you now have been...(more)

By Emilie Shoop, Creator and Leader of Shoop Training & Consulting People are the key to getting anything done within an organization.  It doesn’t matter if you make widgets or sell magic spells.  Without the people, none of it...(more)

By Emilie Shoop, Creator and Leader of Shoop Training & Consulting “The times they are a changin’” Bob Dylan  Years ago, managers and leaders got work done through power, control, and competition.  Markets were...(more)

By Emilie Shoop, Creator and Leader of Shoop Training & Consulting “The glue that holds all relationships together - including the relationship between; the leader and the led is trust, and trust is based on integrity.” ...(more)

By Emilie Shoop, Creator and Leader of Shoop Training & Consulting Now that you have stepped into your management role, you will want to meet the team.  Most new managers have a kickoff, a pow-wow, or some sort of celebration to start the...(more)

By Emilie Shoop, Creator and Leader of Shoop Training & Consulting My arms are crossed…am I approachable? We all know that crossing your arms usually means you are closed off. But have you thought about your facial expression...(more)

By Emilie Shoop, Creator and Leader of Shoop Training & Consulting   “Communication is the largest single factor determining the kinds of relationships an individual has with others and what happens to [them] in the world around...(more)

Getting hired was just the first step.  Now you are walking into your new position and need to hit the ground running.  You want to learn as much as possible, as fast as possible…how do you do that?  Here are six actions you can...(more)

How annoying is it when your boss constantly tells you how to do your job, or even worse, when he tries to tell your employees how to do theirs, bypassing you altogether.  It is very hard to stay motivated or focused when you have someone standing...(more)

You got promoted to manager…do you know what to do?   Gain the respect of your employees by knowing how to do their jobs well. Managing an employee is not only about delegating, but guiding, supporting and helping them to get better at...(more)