Jay, a graduate of West Point Military Academy, after serving his time in the military returned to civilian life and joined corporate America.  Jay was happy with military life, with the camaraderie and always feeling like he fit in.  However, he was not fulfilled in his career and wanted to find a leadership position in civilian business.  Jay took a job working for a large do-it-yourself retailer in their management program and worked toward his MBA.  He did not feel like he fit in despite his ambition to be part of the team.  He took a job at another company in business development, was promoted several times but still felt unsettled.  He did not feel like he got sufficient feedback, felt excluded from office dialog and did not like the fake politicking that occurred around him.  He was starting to think he did not fit in anywhere, feeling very isolated and uncomfortable discussing it with people at work.

• What would you do to help Jay feel like he is part of the team? 
• What kind of formal feedback/review system would you put in place for Jay? 
• What kind of support network can you offer Jay in your organization?