Terrific post which addresses one of the most common struggles experienced by my coaching clients: "I have too much to do, too little time and too few resources!"

Last week I was in Albuquerque, New Mexico facilitating a training program for Nurse Managers. Their biggest complaint was how much of their time was spent resolving conflict, which resulted in many managers unable to complete their own responsibilities.

It became clear that many had an "open door policy" or rather a "revolving complaint door policy" whereby anyone could enter their office with a problem, to which they would stop what they were doing, haul out the fire hose, and put out the fire.

My advice? Stop being so good at solving other people''s problems. Try being a lazy and hard-of-hearing manager ... WHAT?? (Yes, you heard me correctly).

What are your strategies for (gently) handing back "the problem" to the person to whom it belongs so they can solve it?

Stay tuned for some surprising solutions ... and meanwhile, add yours below!