Whether you business is large or small, it’s well worth the effort to make processes clear. Removing ambiguity reduces stress for employees and headaches for management. It also makes the organization much more effective.
However, small firms usually avoid defining formal procedures. They worry about becoming too rigid, and think attracting and retaining innovative staff will suffer, resulting in business challenges. The opposite is true.
In a recent blog post Gina Fedeli discusses how to implement processes in small businesses even when employees wear multiple hats.
- What challenges do you, or have you, faced when it comes to making procedures consistent?
- Is it difficult to implement policies when your resources are limited and everyone is expected to 'jump in' to fill any void?
- Have you had success after implementing work processes?
Please share your experiences.