By Peter Watts, Writer, Coach & Trainer, The Presenters' Blog

Using “but” in business presentations reduces your influence.

It raises defensiveness in others by implying disagreement or excuses.

The word sounds dull; consider it’s phonic counterparts: gut, cut, hut, shut

In business presentations, it’s fundamentally a defensive, whiney word to avoid

Wherever you use “but”, the word “and” can usually be deployed instead. As a tool “and” is a constructive joining word, as opposed to the wet blanket “but”.

Consider these examples to see how the deployment of one or the other changes the tone:

“We want to expand but competition is increasing. How do we do it?”

The use of “but” depresses the call to action: “How do we do it?”

Instead try:

“We want to expand and competition is increasing. How do we do it?”

Replacing “but” with “and” shifts focus from let’s whinge, to let’s win

Now consider these two:

“Our community is growing but our infrastructure can’t keep up” = Whinge

“Our community is growing and our infrastructure can’t keep up” = Call to Action

“Climate change is a threat but we need fossil fuels” = Whinge

“Climate change is a threat and we need fossil fuels” = Call to Action

While the b-word does have it’s uses when consciously deployed in speech-writing, it’s the unconscious usages that we aim to zap.

Try recording your next piece of public speaking. When you play it back, count how many instances of “but” that you bought into your speech, especially during Q&A sessions. If there are more than five, then your influence level will be improved with a but-reduction.

Written by Peter Watts, writer, coach, and trainer guiding presenters to be at their best when on the stage. Following a 15 year career within the technology sector that included 11 years working for Dell, Peter became a consultant specializing in training and coaching business presenters. Today he works with teams around America, Europe, the Middle East, and Africa to help multinational organizations to bring their message to their customers through the spoken word.Peter is based in the UK. In addition to training under his own Speak2All brand and as an Associate Trainer, he also writes a weekly blog of ideas for presenters, and can be followed daily on Twitter.

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