Are you a good listener? Is it a skill that you continuously work on to improve? Deb Calvert gives us three tools we can use to improve our listing skills. Being present in a conversation can help improve your ability to understand concepts, it will gain you respect from others in your organization and compensate for other shortcomings. Why is that?
Please check out Deb's article called 'A Model for Active Listing' and come back here to share your thoughts and experiences.