Articles Tagged - DealingWithRudePeople

September 8, 2014

Presentation Skills: How to Handle an Ambush

Nine tips to successfully evade the presentation highwaymen.

“Stand and deliver!”   For years it was the cry of the English Highwayman - a dashing masked figure atop a jet-black horse, hero to the masses while profoundest enemy of the rich upon whom he prayed. A sort of Anglo-Saxon Zorro, just without the chubby little sidekick.   Such was the myth. The reality however was very different. This was no popular hero launching his ambush from the roadside shrubbery. This was a thug plain and simple. A robber who was there for just one thing -...Continue reading

By Peter PaskalePosted in Communication Skills on September 8, 2014

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April 22, 2014

Snarky, Snappy & Sarcastic

Dealing with the Rude Co-worker

No, Snarky, Snappy and Sarcastic are not the names of three additional dwarfs.  If they were, I think Snow White would not have been so optimistic!   Ever been in a great mood only to have a rude remark waylay your cheery disposition?  What to do?  What to do?  This is not to be confused with the seriously detrimental effects of bullying on employees’ psyche and health.  I’m talking about the under-one’s-breath-day-ruiner, the run-in you wish you had NOT...Continue reading

By Sherri PetroPosted in Communication Skills on April 22, 2014

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