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Articles Tagged - DifficultSituations

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    January 19, 2014

    Hey, Hot Head, Don't Say It!

    5 Steps to Better Emotional Intelligence

    You know you want to.  In fact you're dying to pop off some expletives that would make Mom turn ten shades of red.  Whether you receive news about a coming reorganization, unrealistic client deadline or one of your peers being absent AGAIN, you've been triggered. Whatever you're thinking at this exact moment, don't say it.  And, please, please, please don't e-mail it or text it either. Easy up on that trigger finger, pard’ner.      The news you received is out of your...Continue reading

    By Sherri PetroPosted in Communication Skills on January 19, 2014

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