Articles Tagged - ManagingConflict

June 16, 2014

Managing Conflict: Six Things NOT to Do

Are you fixing problems on your team or elevating them?

Many new mangers struggle with how to deal with a conflict on their team.  Many, many seasoned managers struggle even more with how to deal with a conflict.  How you deal with conflicts on your team sets the tone for innovation, progress, and success on your team. To succeed in helping your team resolve conflicts, there are several things you should always do, but perhaps more importantly, there are also things you should avoid.  Here are six ways you could be making a conflict worse, and a...Continue reading

By Emilie ShoopPosted in Management on June 16, 2014

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February 7, 2014

Employee Conflict & the Manager’s Role: How to Facilitate Resolution

13 questions that get employees to work things out & move forward.

It is easy to learn how to conduct meetings, find your motivational leadership style and seek ways to engage employees.  However, learning to resolve conflict takes a bit of know-how and a bit of practice for most people.  Even after the know-how, most people do not relish the chance to resolve a conflict within their team.     As a first time manager or supervisor, what do you do when faced with an employee conflict that is now your job to help resolve?     First, take a...Continue reading

By Emilie ShoopPosted in Management on February 7, 2014

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December 10, 2013

Three Steps to Resolving Conflict On Your Team

There’s a conflict, now what

As a new manager or supervisor, I think the most dreaded day is the first time it’s YOUR job to resolve a conflict on your team.  Now you have people coming to you for the answer and guidance.  You may have had that a little bit before and have some experience giving out advice, if so, great!  However, it is different as the leader of the team.    How you handle the conflict on your team sets the tone for how things will go moving forward. Recently, I had a client reach...Continue reading

By Emilie ShoopPosted in Management on December 10, 2013

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