Articles Tagged - Technology

December 6, 2012

Improving Your Odds for a Successful CRM and IT Strategy

Learn to create the required balance between strategic planning, processes & people.

By David Shaffer, Business Advisor & Executive Coach, David Shaffer Consulting LLC The overall mission of business today, as it was yesterday, and undoubtedly will be tomorrow, is to maximize customer service. Customer Relationship Management (CRM) is the foundation of business success, but giving the customer what he or she wants, when & how he or she wants it, without compromise, remains a daunting task. Technology offers integrated solutions to CRM, however with the expanded use of...Continue reading

By David ShafferPosted in Leadership & Teambuilding on December 6, 2012

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October 28, 2012

Success Traits for IT Professionals-A Guide to feeling AND being appreciated.

Six things all IT Professionals should do to succeed in their careers.

Let’s face it...IT Professionals are not always the most extroverted personalities when it comes to interaction outside of their own department.  That can be problematic for them, as well as for the overall success of the company.  As a service oriented department, personality and responsiveness are so important, but so is the value their unique and fast paced knowledge can bring.  By integrating Success Traits into their routine they will be able integrate their talents into the...Continue reading

By Lisa WoodsPosted in Information Technology on October 28, 2012

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